Procurement

SAP Ariba FAQ 

Leverage Relationships to Co-create Sourcing Value

The FAQ will point you to the right document, help desk or contact person. 

General Set-Up 

I have a question about ...

Where you can find an answer ...

... where I can register for an account

... user management and authorizations

...Ariba accounts and commercial conditions

...registration as an Evonik supplier without an invitation

Please contact your Evonik Buyer 

Ariba Catalog Supplier 

I have a question about ...

Where you can find an answer ...

… the catalog content

Please contact your Evonik Buyer

… a specific quote request           

Please refer to the Contact mentioned in the Request for Quote (RFQ)

… a specific order

Please contact the Evonik Buyer mentioned in the Purchase Order

… my invoice submission and payment status

… a catalog

… technical issues not answered by SAP Ariba Help portal or documentation                              

Ariba Sourcing Event 

I have a question about ...

Where you can find an answer ...

… technical issues when submitting quotations

… other technical issues not answered by training documents 

… questions during a Sourcing Event

Please click on the "Message Button" in the Sourcing Event 

… the awarding process and next steps (e.g. contracting)

You will be contacted by your Evonik Buyer